Privacy Policy

Last updated: January 2024

1. Introduction

KF Car Rental ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our car rental services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Make a reservation or rent a vehicle
  • Create an account on our website
  • Subscribe to our newsletter
  • Contact us for customer support
  • Participate in surveys or promotions

This information may include:

  • Full name and contact information (email, phone, address)
  • Driver's license information
  • Payment information (credit card details, billing address)
  • Date of birth and age verification
  • Emergency contact information

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on our site
  • Referring website and search terms used
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and managing your car rental reservations
  • Verifying your identity and driver's license
  • Processing payments and preventing fraud
  • Providing customer support and responding to inquiries
  • Sending booking confirmations and important updates
  • Improving our website and services
  • Sending promotional materials (with your consent)
  • Complying with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our business
  • Legal Requirements: We may disclose information when required by law or to protect our rights and safety
  • Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets
  • Emergency Situations: We may share information to protect the safety of our customers or the public

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security assessments
  • Employee training on data protection
  • Access controls and authentication procedures

6. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: You can request access to your personal information
  • Correction: You can request correction of inaccurate information
  • Deletion: You can request deletion of your personal information
  • Opt-out: You can unsubscribe from marketing communications
  • Data Portability: You can request a copy of your data in a portable format

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more detailed information, please see our Cookie Policy.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

11. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

KF Car Rental

TB1312 lRG2 Tmn King Fook Jln Utara Baru Tawau 91000 Malaysia

Email: kfcarrental@gmail.com

Phone: +60 11 3595 585

WhatsApp Us