Cookie Policy
Last updated: January 2024
1. What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and to provide information to website owners.
This Cookie Policy explains how KF Car Rental ("we," "us," or "our") uses cookies and similar technologies when you visit our website at kfcarrental.com (the "Service"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
2. Types of Cookies We Use
2.1 Essential Cookies
These cookies are necessary for the website to function properly. They enable basic functions like page navigation, access to secure areas, and booking functionality. The website cannot function properly without these cookies.
- Session management cookies
- Authentication cookies
- Security cookies
- Load balancing cookies
2.2 Performance Cookies
These cookies collect information about how visitors use our website, such as which pages are visited most often and if users receive error messages. This information helps us improve how our website works.
- Google Analytics cookies
- Page load time tracking
- Error tracking cookies
- User behavior analytics
2.3 Functionality Cookies
These cookies allow the website to remember choices you make (such as your language preference or region) and provide enhanced, more personal features.
- Language preference cookies
- Region selection cookies
- User interface customization
- Accessibility settings
2.4 Marketing Cookies
These cookies are used to deliver advertisements more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.
- Advertising targeting cookies
- Social media integration cookies
- Remarketing cookies
- Conversion tracking cookies
3. Third-Party Cookies
We may use third-party services that place cookies on your device. These services help us provide better functionality and analyze website usage:
3.1 Google Services
- Google Analytics: Helps us understand website traffic and user behavior
- Google Maps: Provides location services and directions
- Google Ads: Enables targeted advertising and conversion tracking
3.2 Social Media Platforms
- Facebook: Social media integration and advertising
- Instagram: Social media content and advertising
- WhatsApp: Customer communication integration
3.3 Payment Processors
- Stripe: Secure payment processing
- PayPal: Alternative payment methods
4. How We Use Cookies
We use cookies for the following purposes:
- Website Functionality: To ensure our website works properly and securely
- User Experience: To remember your preferences and provide personalized content
- Analytics: To understand how visitors use our website and improve our services
- Marketing: To show you relevant advertisements and measure campaign effectiveness
- Security: To protect against fraud and unauthorized access
- Communication: To enable customer support and communication features
5. Cookie Duration
Cookies may be either "session" cookies or "persistent" cookies:
5.1 Session Cookies
These cookies are temporary and are deleted when you close your browser. They help us maintain your session while you navigate our website.
5.2 Persistent Cookies
These cookies remain on your device for a set period or until you delete them. They help us remember your preferences for future visits.
Cookie Retention Periods:
- Essential cookies: Session or up to 1 year
- Performance cookies: Up to 2 years
- Functionality cookies: Up to 1 year
- Marketing cookies: Up to 2 years
6. Your Cookie Choices
6.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- View what cookies are stored on your device
- Delete existing cookies
- Block cookies from being set
- Set preferences for specific websites
6.2 Cookie Consent Management
When you first visit our website, you'll see a cookie consent banner. You can:
- Accept all cookies
- Reject non-essential cookies
- Customize your cookie preferences
- Change your preferences at any time
6.3 Opt-Out Links
You can opt out of specific third-party cookies:
- Google Analytics: Google Analytics Opt-out
- Google Ads: Google Ads Settings
- Facebook: Facebook Ad Preferences
7. Impact of Disabling Cookies
Please note that disabling certain cookies may impact your experience on our website:
- Essential cookies: The website may not function properly
- Performance cookies: We cannot improve website performance
- Functionality cookies: Personalized features may not work
- Marketing cookies: You may see less relevant advertisements
8. Mobile Devices
Mobile devices may use different technologies for tracking, including:
- Mobile cookies: Similar to web cookies but for mobile browsers
- Local storage: Data stored locally on your device
- App identifiers: Unique identifiers for mobile applications
You can manage these through your device settings or app preferences.
9. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last updated" date
- Sending email notifications for significant changes
- Displaying a notice on our website
10. Contact Information
If you have any questions about this Cookie Policy or our use of cookies, please contact us:
KF Car Rental
TB1312 lRG2 Tmn King Fook Jln Utara Baru Tawau 91000 Malaysia
Email: kfcarrental@gmail.com
Phone: +60 11 3595 585
Data Protection Officer: kfcarrental@gmail.com